1. Information We Collect

Information You Provide

  • URLs: The original long URLs you submit for shortening
  • Contact Information: When you contact us (name, email, message content)
  • Feedback: Any feedback or suggestions you provide

Automatically Collected Information

  • Usage Data: How you interact with our service
  • Technical Data: IP address, browser type, device information
  • Analytics Data: Page views, click data, referrer information

2. How We Use Information

We use the collected information for the following purposes:

  • Service Provision: To create and manage shortened URLs
  • Service Improvement: To analyze usage patterns and improve our service
  • Communication: To respond to your inquiries and provide support
  • Security: To protect against fraud, abuse, and security threats
  • Legal Compliance: To comply with applicable laws and regulations

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information in the following limited circumstances:

  • Legal Requirements: When required by law or to protect our rights
  • Service Providers: With trusted partners who assist in operating our service
  • Safety: To protect the safety of our users or the public
  • Business Transfer: In connection with a merger, acquisition, or sale of assets

4. Data Security

We implement appropriate security measures to protect your information:

  • Encryption: Data transmission is protected using SSL/TLS encryption
  • Access Controls: Limited access to personal data on a need-to-know basis
  • Regular Updates: We regularly update our security practices and systems
  • Monitoring: Continuous monitoring for security threats and vulnerabilities

Note: While we strive to protect your information, no method of transmission over the internet is 100% secure.

5. Cookies and Tracking

We use cookies and similar technologies to enhance your experience:

Types of Cookies We Use

  • Essential Cookies: Necessary for the website to function properly
  • Analytics Cookies: Help us understand how visitors use our website
  • Advertising Cookies: Used to display relevant advertisements

You can control cookies through your browser settings. However, disabling certain cookies may affect website functionality.

Learn more about our Cookie Policy

6. Third-Party Services

Our website may contain links to third-party websites or integrate with third-party services:

  • Google AdSense: For displaying advertisements
  • Analytics Services: For website analytics and performance monitoring
  • External Links: Links to third-party websites are not under our control

We are not responsible for the privacy practices of third-party websites or services.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Right to know what personal information we have about you
  • Correction: Right to correct inaccurate personal information
  • Deletion: Right to request deletion of your personal information
  • Portability: Right to receive your data in a portable format
  • Objection: Right to object to certain processing of your data

To exercise these rights, please contact us at privacy@spidyurl.com

8. Data Retention

We retain your information for the following periods:

  • URL Data: Retained indefinitely to ensure shortened URLs continue to work
  • Analytics Data: Retained for up to 26 months
  • Contact Information: Retained for up to 3 years after last contact
  • Technical Logs: Retained for up to 12 months

9. Policy Updates

We may update this Privacy Policy from time to time. When we do:

  • We will post the updated policy on this page
  • We will update the "Last updated" date at the top of this policy
  • We may notify you of significant changes via email or website notice
  • Your continued use of our service constitutes acceptance of the updated policy

10. Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us: